We're here to help with all your inquiries
Have questions about Power Up Mate? We're here to help! Fill out the form, and our team will get back to you as soon as possible.
Christchurch, New Zealand
Monday - Friday: 9am - 5pm
Saturday: 10am - 2pm
If you encounter any issues with our power banks or stations, please email us at recharge@powerupmate.com with the station location, date and time of rental, and a description of the problem. Our support team will assist you promptly.
We're always looking to expand our network! If you'd like to see a Power Up Mate station in your area, please fill out our contact form with your location details and any specific venues you think would be ideal. We'll evaluate the request and get back to you.
If you believe you've been charged incorrectly, please contact us with your rental details, including the date, time, and station location. Please also include any receipt or confirmation emails you received. Our team will review your case and resolve any billing discrepancies.
If you're interested in partnering with Power Up Mate beyond hosting a station, please visit our "Become a Host" page or contact us directly at recharge@powerupmate.com with details about your business and partnership ideas. Our partnerships team will be in touch to discuss opportunities.